Customer Reviews for Baker's Auto

We love hearing what our customers have to say!

We want you to be completely satisfied with our service, so please let us know how we’re doing.

If you have a review you’d like to share, click the button below and fill out the form below.


Here’s what some of our Plymouth, MA customers are saying about us:

As someone in the auto parts business-since1976... I can honestly say that this shop does some of the Best work around !! Not only is their work topnotch,but these folks are genuinely nice ,and always professional. I would recommend them without hesitation ... It is always a pleasure when they call me ,and place their trust in me for their parts needs.

Christopher Sgarzi Baker's Auto Customer Review

Outstanding customer service! Bakers is now my go-to auto repair shop. Everyone there is so knowledgeable and helpful. My family has brought multiple different vehicles there and every time they do an amazing job. Super accommodating and flexible, they’re willing to work with you to see what best fits your schedule. Eddie just painted and installed a new rear bumper on my truck and it looks better than when I bought it! Highly recommend going to bakers for all of your automotive needs!!

Stephanie J. Baker's Auto Customer Review

We brought our 2014 Highlander to Bakers Autobody with some serious damage done in a parking lot by a shopping cart. Bakers Auto donates to the local baseball programs and does some advertising with them. I coach in town, appreciate that and thought I would give them a try. The Bakers were so helpful and professional in every way. They were quick to have answers about the insurance company, helpful with the rental car and even helped me have my windshield replaced while my vehicle was there for their repair. Most importantly, they stood by their work! There was an issue while I had my vehicle at the shop. There was some additional damage when I came to pick it up. I felt Mr. Baker was as surprised as I was and as upset as I was. We reviewed some photos and the damage wasn't there when I dropped it off. He assured me he would take care of it. After taking a closer look the damage was clearly done by the glass company that changed my windshield. My insurance company had given me a list of 3 companies to pick from for the windshield and I went with the one most local. Mr. Baker called them to report the damage and they did not stand by their work. Bakers Auto fixed the damage the very next week and even offered me a rental car, which I thankfully declined. I have been finding that service has been lacking everywhere I go lately. Not at Bakers. This is a nice local family run shop that donates to the community and stands by their work. Highly recommended and well deserved!!

Richard Marchand Baker's Auto Customer Review

What a great, family run place! Made my new car brand new again after an accident. They advocated for every part for me with the insurance company and made sure it was mint before returning it. Easy to communicate with and extremely friendly and helpful people!

Peter Casella Google Review

These guys are great! I had them repair some dents/scratches on my SUV, and they got it done faster than I expected, and the work looked great!!

Mayflower Lineage Match Google Review

Great place!!! I don't feel like I'm getting ripped off!!!

Michelle Whyte Google Review

I was referred to Baker by Mayflower Service Center. I have an old outback with a sunroof that is starting to corrode. He took some time to look it over with me, told me what options I had for a true fix and what that would cost, and then gave me some detailed DIY solutions to try myself first. Didn't charge me anything for his time. Everyone came across as nice, professional, and honest.

Ben Bramhall Google Review

I was told that Baker's Auto Body did spectacular work by individuals at Mayflower Service of Plymouth. OMG were they "right on the money." My car, a mercury Milan Hybrid 2010, had a few scratches here and there, but not any more!

The vehicle looks like it just came out of the new car dealer's showroom, maybe even better. The owner quoted me a very fair price.

I would go back to this establishment "in a heartbeat."

Richard Cowett Google Review

Great job!!!!!!!! on time - excellent! Didn't nickel and dime me on cost of the job. Thanks!

John Morrison Baker's Auto Customer Review

Thank you Chris at Bakers Auto for helping me out with the small damage to my new car's bumper. Your idea was thoughtful, clever, an aesthetically pleasing solution and you not only saved me several hundred dollars but time and energy! I will be sure to spread the word!

Eileen Kaplan Schwartz Loring Facebook Review

Chris and the crew did a great job for me. I'll be back , and I highly recommend.

Jim Locke Facebook Review

Wow! Hard to believe that there are still merchants out there that take pride in their work and.... try their very best to please their customers but Bakers Auto Body is just that! Chris, Amy and the crew are professional, thorough, fast and compassionate individuals who appreciate your business and are not afraid to show it. You have to put a lot of trust and faith in someone who is repairing your vehicle after an accident and they are worthy of that trust. I can only imagine how good they are when the job is strictly pleasure. No matter if it is accident repair or your prized possession classic car, trust Bakers, they won't let you down.

Celeste Kilday Google Review

These guys are incredible. They took my rusted out jeep that should have gone to the scrap yard and made it showroom new again. They are friendly and honest. If it can be done, they will do it expertly. I'm not a fan of get it done fast like most shops. These guys get it done right. I will never use another shop as long as Baker is around!

Brian M. Yelp Review

I cannot say enough about Baker's Auto! From the phone call inquiring (speaking to Amy Baker) to interacting with Chris Baker (owner) this has been one very positive experience. I even dealt with others when dropping off and picking up the car and every step along the way each experience was a positive one! No one likes to have a car accident, but Baker's Auto helped in innumerable ways to make this an easy experience. They are all pleasant and professional, take care of dealing with the insurance company, are happy to answer questions that arise. Baker's do EXCELLENT work, and even go above and beyond what they need to do. I would never consider going anywhere else after dealing with the Bakers family run business. Shortly after we got our car back a good friend had a car accident and I was pleased to be able to recommend a top notch company and she too was a very happy customer. THUMBS UP Bakers!

Mary B. Yelp Review

Excellent and speedy service! Great results to boot. Chris took great care of my car. I highly recommend this shop to anyone looking to get body work done. 5 stars!

Jay H. Yelp Review

Great Service! I broke down outside of Baker's Auto shop with no idea what was wrong with my car. Chris was instantly helpful. He brought out a portable battery charger, and when that didn't work him and his son said they would figure out what was wrong with it and fix it ASAP. My car died at noon and by 4:30pm it was fixed, inexpensively and ready for pick up. YAY Chris at Baker's Auto, I recommend your shop to everyone!!

Cassandra A. Yelp Review

Add Your Own Review!